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You can count on us. Mercedes-Benz Service
At Mercedes-Benz, innovation is applied to more than vehicle development, to streamline and optimize vehicle service procedures and quality, innovative operating systems have also been developed to allow Mercedes-Benz Service Centres to access and utilize vehicle and service information and data.
WIS net - Workshop Information System
Database of maintenance and repair works information - WIS net provides all authorized Mercedes-Benz Service Centres with model- and vehicle-specific information on vehicle maintenance and repair works. Accurate and detailed instructions, technical specifications, diagrams and vehicle data are easily accessible.
ASRA net - Arbeitstexte, Standardtexte, Richtzeiten, Arbeitswerte
Operation texts, standard texts, flat rates and work units
Electronic catalogue of time schedules and labour values - ASRA net is integrated into the WIS net system and assists Mercedes-Benz Service Centres in their preparations of vehicle maintenance and repair documentation using specific work units and time values for each work procedure.
With the help of WIS and ASRA net and other state-of-the-art operating systems, Mercedes-Benz has documented the details of maintenance and repair operations and procedures from step by step instruction to structural diagrams. With their access to these efficient systems, service centres can ensure top quality service to all Mercedes-Benz vehicles down to the smallest screw.
Mercedes-Benz Service - an extensive network across Hong Kong and Macau, providing professional and worry-free service that you can rely on. So next time, make sure you choose the most obvious solution: our first-class Mercedes-Benz Service.
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