After-sales FAQ

How can I order an owner's manual?
How can I make a service appointment?
Who should I contact if urgent service assistance is required?
Who should I contact for information on Mercedes-Benz genuine parts?
Who should I contact for information on Mercedes-Benz Collection (e.g. gift items)?

 

Q : How can I order an owner's manual?
A : It can be ordered at the manufacturer through our service centre.
Service centre
   
Q : How can I make a service appointment?
A : Online request By phone
   
Q : Who should I contact if urgent service assistance is required?
A : 24-hour emergency hotline : 8206 6208
   
Q : Who should I contact for information on Mercedes-Benz genuine parts?
A : Enquiry hotline : 3711 3815 (9:00a.m. - 6:00p.m.)
   
Q : Who should I contact for information on Mercedes-Benz Collection (e.g. gift items)?
A : Enquiry hotline : 3105 5209 (11:00a.m. - 6:00p.m.)